tk987's Privacy Policy
Protecting your personal information at tk987 is our top priority. This policy describes what information we collect, how we use it, and how we keep it secure.
This Privacy Policy ("Policy") explains our commitments and practices regarding the personal information of users ("you", "your") of the tk987 platform ("we", "us", "tk987"). By using tk987's website or services, you are considered to have agreed to the terms of this Policy.
1. Information Collection
When you register on the tk987 platform and use our services, we collect various types of personal information. The purpose of this collection is to provide you with a secure, personalized, and efficient service.
1.1 Information You Provide Directly
When registering and managing your account, you provide the following information:
- Full name and date of birth (for age verification)
- Mobile number and email address
- Username and password
- Payment-related information (bKash, Nagad, Rocket, Upay numbers)
- Documents submitted for identity verification (e.g., national identity card)
1.2 Automatically Collected Information
When you use our platform, certain information is collected automatically:
- IP address and device type
- Browser information and operating system
- Platform access times and session details
- Gaming history and transaction records
- Log files and cookie data
1.3 Information Received from Third Parties
We may receive certain supplementary information through payment processors or identity verification agencies, which helps us ensure the quality and security of our services.
2. Use of Information
We use collected personal information only for lawful and transparent purposes. We do not use your information in any way that violates your privacy beyond the purposes listed below.
2.1 Account and Service Management
- Creating, verifying, and managing accounts
- Processing deposit and withdrawal transactions
- Providing bonuses, promotions, and VIP benefits
- Ensuring customer support services
2.2 Security and Legal Compliance
- Preventing fraud, money laundering, and cybercrime
- Verifying that users are 21 years of age or older
- Monitoring gaming behavior to ensure responsible gaming
- Complying with applicable laws and regulations
2.3 Service Improvement
- Improving platform performance and user experience
- Testing new games and features
- Identifying and resolving technical issues on the platform
- Sending important service-related notifications
Important: We never sell your personal information to third parties or share it without authorization for marketing purposes.
3. Information Storage and Security
tk987 has implemented industry-standard technical and administrative measures to ensure the security of your personal information.
3.1 Security Technology
- All data transfers secured with SSL (Secure Socket Layer) encryption
- Modern firewalls and intrusion detection systems
- Database encryption and secure server environment
- Two-Factor Authentication support
3.2 Data Retention Period
We retain your personal information for as long as your account is active or as needed to provide services. Even after an account is closed, certain information may be retained for a specified period for legal obligations, dispute resolution, or fraud prevention.
3.3 Staff Access Controls
Only authorized and trained tk987 staff may access your information to the extent necessary to provide required services. All staff sign strict confidentiality agreements.
4. Sharing Information with Third Parties
We do not share your personal information with third parties, except in the following limited and lawful circumstances.
4.1 Service Provider Partners
We work with trusted third-party partners for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technical services. These partners receive only the information necessary to carry out their designated tasks and are required to comply with our privacy standards.
4.2 Disclosure of Information for Legal Purposes
We may be legally required to disclose personal information in response to a court order, a lawful request from a government or law enforcement agency, or for the purposes of a fraud investigation. In such cases, we always follow a minimum disclosure policy.
4.3 Business Transfers
If tk987 undergoes a significant change in ownership or business operations in the future, user information may be treated as part of the business. In such a case, users will be notified in advance.
Only the technical data necessary for game operation is exchanged with game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, or Spribe — not your full personal profile.
5. Cookies and Tracking
Our platform uses cookies and similar technologies in your browser. These cookies help improve your experience and ensure the security of the platform.
5.1 Types of Cookies
- Essential Cookies: For maintaining login sessions and ensuring security. The platform cannot function properly without these.
- Functional Cookies: For remembering your preferences (language, settings).
- Analytics Cookies: For analyzing platform usage and improvement — all data is processed anonymously.
5.2 Cookie Controls
You can control or delete cookies at any time through your browser settings. Please note that disabling essential cookies may prevent you from using certain features of the platform.
6. Your Rights
Every user registered with tk987 has the following rights regarding their personal information.
6.1 Right to Access Information
You have the right to receive a copy of the information we hold about you. To make this request, send an email to [email protected].
6.2 Right to Correct Information
If any information we hold about you is incomplete or inaccurate, you may request that it be corrected. This can be done through your account settings or via customer support.
6.3 Right to Delete Information
Outside of legal obligations or ongoing transactions, you may request that your personal information be deleted. However, even after an account is deleted, certain records may be retained for fraud prevention and legal compliance.
6.4 Right to Object to Processing
You may object at any time to marketing communications and unsubscribe from such communications.
6.5 Right to Data Portability
You may request your personal information in a structured, machine-readable format (such as CSV).
7. Account Security
Keeping your account secure is a shared responsibility between us and you.
7.1 Password Protection
Never share your password with anyone. No tk987 staff member will ever ask you for your password or OTP. If someone claims to be a tk987 representative and asks for this information, contact our customer support immediately.
7.2 Suspicious Activity
If you notice any unauthorized access or suspicious activity on your account, contact our 24/7 live chat immediately or email [email protected].
7.3 Device and Session Management
We track when and from which device you log in to your account. If a login attempt is made from an unrecognized device, we will alert you.
8. Protection of Minors
tk987 follows a strict age verification policy. Our platform is for users aged 21 and above only. We do not knowingly collect any personal information from minors.
At the time of registration, you declare that you are at least 21 years of age. If we learn that a minor has opened an account using false information, the account will be closed immediately and all collected information will be deleted.
For ages 21 and above: This platform is only for users aged 21 or older. If a parent or guardian has concerns, please contact [email protected].
9. Policy Changes
We may update this Privacy Policy from time to time. If significant changes are made to the Policy, we will notify you in the following ways:
- Through a notification on the platform
- By sending a message directly to your registered email
- By updating the "Last Updated" date at the top of this page
If you continue to use the platform after changes are made, you will be considered to have consented to the updated Policy. We therefore recommend that you review this page regularly.
10. Contact
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. Our privacy team will review your request and respond as soon as possible.
24/7 Live Chat
For the fastest support, use our 24-hour, 7-day live chat service. Immediate assistance is available for any privacy-related matter.
To learn more, read our Terms & Conditions and Responsible Gaming pages. You will also find answers to many common questions on tk987's FAQ page.